Competition within the legal industry is fierce. Whether your goal is to attract new clients, retain top talent,  improve operational efficiencies, or all of the above, law firms need every competitive advantage to stay ahead. 

One innovative solution making waves in the legal field is Desktop as a Service (DaaS), which transforms the way firms approach their IT infrastructure. 

Let's take a deeper dive into what DaaS is and how it can give your law firm the competitive edge it needs.

Common Challenges Law Firms Face

Before exploring the benefits of DaaS for law firms, it’s important to understand the key challenges law firms face.

Attracting and Retaining Clients

The legal industry is highly competitive, and standing out is critical for acquiring new clients and retaining existing ones. Clients expect not only legal expertise but also a reliable, responsive, and secure experience. 

Retaining Talent

Skilled attorneys and staff expect flexibility and secure remote work options. If your firm can't offer modern, cloud-based solutions, top talent may leave for firms that do.

Improving Efficiencies

Operational disruptions, such as system downtimes, can hinder productivity and damage a firm’s reputation. Additionally, data security concerns are growing, with breaches threatening client trust.

What is DaaS?

Desktop as a Service (DaaS) is a cloud-based solution that firms can utilize to transform their IT and become more secure, flexible, and free to focus on their clients.

DaaS is a virtual desktop, moving your IT such as desktops, servers, applications, and files to a private cloud. 

Your firm’s desktops are streamed from the cloud and look and feel identical to a traditional Windows desktop setup, with the added benefit of being accessible securely from any device.

5 Ways DaaS Gives Your Law Firm a Competitive Advantage

DaaS not only elevates your firm’s IT, but it can also set your firm apart from the competition. 

1. Enterprise-Level Cybersecurity

A data breach is more than just an inconvenience. Data breaches are a serious threat and have dire consequences for law firms, including reputational, operational, and financial harm. 

Maintaining a high level of cybersecurity in-house is both difficult and costly, but a subpar IT partner will put your firm and clients at risk.

Security Features

By partnering with a reputable DaaS provider, law firms can leverage multi-faceted cybersecurity features such as:

• Encrypted Network
• Firewalls
• Malware Protection
• 24x7x365 Monitoring
• SOCaaS (Security Operations Center)
• Regular Backups

Competitive Advantage: When meeting with prospective clients, DaaS empowers your firm to leverage cybersecurity as a strong selling point and differentiates your firm from competitors.

2. Talent Retention

Although the competition for clients is stiff, it can be argued that attracting and retaining top talent is a greater challenge. 

Talented young associates are in high demand and firms equipped with state-of-the-art technology and streamlined processes are much more attractive than those stuck with outdated technology. 

A system that stifles productivity reduces a firm’s chances of attracting and retaining top talent, whereas a system that improves productivity and flexibility increases a firm’s appeal.

Enhanced Flexibility

Since 2020, many firms have adopted hybrid work environments and attorneys need ample infrastructure to thrive. Desktop as a Service expands beyond the walls of the office and gives your attorneys the flexibility they need to work from home, the office, or on the go.

Increased Productivity

With DaaS, attorneys become more productive and provide greater service to their clients due to increased mobility. 

An attorney no longer worries about losing progress, an application not opening, or forgetting to upload a file. This is because they can simply log in to their desktop from any location and continue from where they previously left off. 

Competitive Advantage: By offering the cutting-edge tools that top talent seeks, you can position your firm as an attractive workplace for tech-savvy professionals.

3. Business Continuity

An interruption can come in many forms, including cyberattacks, natural disasters, and human conflict grinding operations to a halt, and potentially putting a firm out of commission.

Businesses need to implement a business continuity plan before disaster strikes. Luckily, business continuity is inherent in Desktop as a Service. 

To prevent cyberattacks, a DaaS provider equips your firm with enterprise-level cybersecurity as well as cybersecurity training for attorneys and staff. 

Secure Access Anywhere

In the event your office is rendered inaccessible by a natural or manmade disaster, DaaS users can continue to serve their clients due to the flexibility to work from anywhere at any time. 

Regular Backups and Data Restoration

To prevent data loss, a DaaS provider performs regular system backups and can restore your firm’s data from the most recent backup. Thanks to virtual desktops, clients, and potential clients will know that your firm is there for them, no matter what.

Competitive Advantage: By providing your clients with uninterrupted service in times of crisis, you gain their trust and loyalty for a lifetime.

4. Seamless Scalability 

A growing caseload typically signals the need for more attorneys and staff, and that means more IT. Scaling a firm’s IT includes buying and maintaining computers, hiring new IT staff, and upgrading network infrastructure. 

These upgrades become expensive and time-consuming ventures that distract resources away from clients. DaaS solves these issues by providing a seamless, scalable infrastructure.

Solutions Provided

DaaS providers have the hardware, software, and resources in place to scale, taking the heavy lifting off of your firm.

No Hardware Updates

As your firm needs change, you simply add or remove users to your DaaS subscription without expensive and tedious hardware upgrades. 

Competitive Advantage: Seamless scaling without heavy resources lets firms grow and adapt to the changing needs of their firm, giving them an edge over the competition.

5. Familiarity

Although switching to a new IT system sounds like more of a headache than a competitive advantage, DaaS streams a Windows desktop to any device, so attorneys and staff have nothing new to learn. 

The virtual desktop looks and runs identically to a normal computer and is compatible with case management software, file management solutions, Windows, Office365, and any other applications your firm already uses. 

Competitive Advantage: A familiar system makes it possible for your firm to quickly leverage all the benefits of DaaS and become more competitive.

Help Your Firm Gain A Competitive Advantage 

DaaS is a strategic tool that can provide your law firm with a competitive advantage in today’s fast-paced legal environment. From enhancing cybersecurity to supporting remote work flexibility, improving business continuity, and offering scalability with minimal disruption, a virtual desktop sets your firm up for success.

Contact Tabush Group to learn how our DaaS solution, Boxtop, can provide a competitive advantage. Schedule a meeting today.