If you’re a small CPA firm (think 10-50 employees), your IT scenario is probably as follows: You have a local IT consultant or MSP that you rely on and trust to help you make the right IT decisions for your firm. Perhaps you have someone in-house to help with desktop support (either a dedicated person or the employee who is stuck being the go-to for support in addition to his or her regular job), and every so often, when faced with an IT problem (outage, security breach or employee complaint) or large expense (repair, replacement, or upgrade), you find yourself wondering if there’s a better way.