Tabush Group's Cloud & Managed IT Blog

Lawyers handle sensitive data all the time, and as technology has advanced, leveraging it in day-to-day operations has become essential. 

Today’s fast-paced work environment demands technology that is secure, efficient, and accessible. From enhancing productivity to helping meet strict compliance requirements, law firms heavily rely on IT infrastructure that keeps pace. Traditionally, firms would have one or two IT people to handle everything from managing and updating servers, to troubleshooting day-to-day issues. However, with every facet of IT growing more sophisticated and costly to manage, many firms are opting to outsource their IT to third-party managed service providers.

To thrive in an increasingly competitive world, law firms need IT that will support their ability to provide excellent client service. A firm’s IT system must strategically align with operations and enable attorneys and staff to work efficiently, productively, and securely, whether on-site or at a remote location. Desktop as a Service (DaaS), checks all of these boxes, allowing a law firm to realize multiple benefits.

Technology is integral to your law firm’s successful operations. An efficient, secure, accessible, and well-designed IT system will support your ability to provide outstanding client service and distinguish yourself in an increasingly competitive marketplace. As aw firms evolve, their managed IT service provider must be able to provide solutions that support their dynamic business objectives. Here are some signs that it may be time to change your managed IT service provider.

Artificial intelligence (AI) promises to transform every industry, and law is no exception. Small and midsize law firms are increasingly leveraging AI technologies to boost productivity, save time, improve client service, and make their operations more secure. Currently, the hottest AI topic among law firms is generative AI, a type of AI tool – such as OpenAI’s ChatGPT – used to produce various types of content. According to a 2023 Wolters Kluwer survey, 73% of lawyers expect to integrate generative AI into their legal work in the next 12 months – up from 15% who use it now. Below are some meaningful ways that AI is impacting or will soon impact small and midsize firms.

As a law firm, you need your IT to be reliable, secure, and properly designed to support your business goals. For most law firms, it is cost-prohibitive to have all the competencies you need to design, manage, and support a modern IT system in-house. Many firms partner with an outside managed service provider (MSP) for some or all of their IT needs. Here are seven essential questions to ask when interviewing MSPs.

The transition to hybrid workplaces prompted law firms to embrace the cloud for the mobility and accessibility it provides. But as they contemplate a full transition to cloud-based technologies, some law firms are stubbornly clinging to the perception that the cloud is not as secure as on-premise solutions. This perception could not be further from the truth. In fact, the cloud provides superior cybersecurity.

In today's fast-paced digital landscape, law firms must continually adapt and improve their technology to stay competitive. With the right practices in place, firms can reduce IT costs, enhance productivity, minimize potential problems, and deliver an exceptional end-user experience. Below we highlight six effective strategies that can help your firm achieve your IT goals.

A security operations center (SOC) is a team of IT security experts whose sole focus is to proactively monitor your firm’s security, detect and analyze threats, and respond and remediate when necessary. To be effective, the team of highly-qualified experts must work 24x7x365 so that they can rapidly respond to any emerging threat. For the vast majority of small and midsize firms, it simply does not make financial sense to build this function in-house, yet with cyberattacks increasing in sophistication and volume, it is far too risky to ignore the need for a SOC. Many small and midsize firms choose to partner with a third-party IT security provider that offers Security Operations Center as a Service (SOCaaS) to ensure constant, proactive protection against cybersecurity threats.